Treatment Fees

Regular patient examination £30
New patient examination (incl. x-rays) £48
Emergency appointment fee £40
Dental x-ray £12
Dental hygiene appointment £48
White composite filling from £60
Porcelain veneer from £300
Porcelain crown from £300
Bridgework per tooth from £300
Root canal treatment from £250
Extraction from £50
Dentures from £300
Home tooth whitening £250
Short term orthodontics from £1500
Invisible braces from £2000
Retainer £80 - £100
Bite guard £80 - £100
Dental implants (Straumann) from £2500

Please note that a written estimate will always be provided before any treatment is undertaken.

Appointment Booking Policy

We make the appointment with the expectation that you will attend at the agreed date & time to undergo your treatment; if you change your mind or work/other commitments prevent you from attending, we ask you to give as much notice as possible so that we can reallocate your appointment slot to another patient.

Deposit

We will ask you to pay a £30 deposit when booking your appointment as a confirmation of your commitment to attend the appointment. The deposit is fully refundable provided you give us at least 2 working days’ notice of cancellation. In this case the deposit can be refunded to you on request or used against the cost of any treatment in the next six months. In case of late cancellation or non-attendance your deposit will be allocated to cover the surgery costs. In certain cases we may request a higher deposit (for example, if an external practitioner is being brought in especially to treat the patient). We will advise you at the time of booking if this applies. We may, at our discretion, accept a booking on a provisional basis without payment of a deposit. In such situations, we will normally agree alternative arrangements for payment of the deposit with you. If you do not pay the deposit within the agreed timescale, we reserve the right to cancel your appointment and reallocate the time to another patient.

Cancellation

If you are unable to attend your appointment for any reason, then you should tell us as soon as possible and no later than 2 working days before the scheduled appointment date.

Non-attendance (including late cancellation)

No refunds will be given in the case of non-attendance on the day or if less than 2 working days' notice is given, regardless of the reason. If you do not attend your fully prepaid appointment, or cancel later than the deadlines shown above, we reserve the right to charge a £30 cancellation fee.

Appointment reminders

Please note that, although we normally send text message reminders a day or two before appointments are due, the successful delivery of these relies on our text provider, your mobile network provider and your phone and cannot be guaranteed. Therefore, you should not rely on our text messages as the sole reminder of your appointment as we will not be responsible for any appointments missed as a result of non-delivery of the text message reminder, regardless of the reasons for its failure.

Complaints

Should you have any complaints, please contact our Practice Manager, Mrs Karine Sarkisyan by email or letter. We aim to reply within ten working days, but will let you know if it will take longer.